Position:              COVID Support Specialist (Health)

Division:              Health

Department:      Clinical Services

Reports To:         Chief Quality Officer

Location:             Omaha

Exempt/Non-Exempt:   Non-exempt

Pay Grade:          3 ($11.00 17.26)

Classification:   Full-time Temporary

The COVID Support Specialist (Health) (CSS-H) will screen employees and visitors to the health center to determine if the employee or visitor meets health-related screening protocols. The CSS-H will provide administrative support to health center staff under the direction of Chief Quality Officer.

 Essential Responsibilities and Duties

• Perform required COVID19 screening (i.e. temperature, health, and travel questions, etc.) to ensure compliance with applicable infection control guidance and protocol for employees and visitors of the health center.
• Notify employees and visitors who do not pass screening protocols that they may not enter the building. 
• Report cases of positive and negative responses obtained during screening according to established protocols. Inform employees they must contact their immediate supervisor (or other designated authority) for further instructions.
•  Perform sanitation duties on frequently-touched surfaces, strictly adhering to protocols regarding schedule and method.
•  Perform office duties as directed, including greeting visitors, making and receiving phone calls, scheduling/registration, handling mail, filing, and completion of forms.
•  Document activities, screenings, and other service encounter details within application(s) and/or electronic health record.
•  Operate office machines including copiers, scanners, phone and voice mail systems, personal computers, and other standard office equipment.
•  May be required to perform outreach to patients, clients, and members.
•  Performs other related duties as assigned.

 Relationships and Authority:

This position has no supervisory duties.

Working Environment and Physical Demands:

This position is located in professional office environment.

Qualifications:

Minimum:

1. High School Diploma or General Education Diploma
2. Experience in customer service or related work.
3. Working knowledge of computer application programs such as Microsoft Office.
4. Excellent written and oral communication skills.
5. Valid driver's license and be insurable.
6. Successfully pass drug and alcohol testing, motor vehicle, education, character, and criminal background checks.
7. Able and willing to travel.

Preferred:

1. 1 years' experience working in a office setting and/or health setting

 Preference will be given to Ponca Tribe of Nebraska members or members of a federally recognized tribe.  However, all qualified individuals are eligible.

The Ponca Tribe of Nebraska is an at-will employer.

Tribal Council Approval: xx/xx/xx